PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you use the VoxLegends mobile application (the "App").

1. Personal Information We Collect

When you use our App, we may collect the following types of information:

• Account Information: When you create an account, we collect your email address, username, and password.
• Usage Data: We collect information about how you interact with the App, such as the champions you chat with, the length of your conversations, and how frequently you use the App.
• Device Information: We collect information about the device you use to access the App, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Chat Data: The content of your conversations with the AI champions may be stored to improve the quality of responses and personalize your experience.
• Payment Information: If you subscribe to our premium service, payment information is collected by our payment processors. We do not directly store your complete credit card details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Process your transactions and manage your subscription
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new features and services
• Train and improve our AI systems to enhance champion conversations
• Monitor and analyze trends, usage, and activities in connection with the App
• Detect, investigate and prevent fraudulent transactions and other illegal activities

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• For Legal Purposes: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Advertising and Analytics

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

We use analytics services such as Google Analytics to help us understand how users engage with the App. These services may use cookies, web beacons, and other tracking technologies to collect and analyze information about your use of the App and other websites.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Choices

You can update your account information by logging into your account settings. You can also contact us to request access to, correction of, or deletion of personal information that you have provided to us.

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

8. Children's Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@youssef.tn.

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